State Farm® Insurance Agent Jasmine Eichinger

"The agency was very helpful with my very specific insurance needs."

"Mrs. Wood-De Long was easy to work with. Friendly and helpful. It was nice to speak with a real human. Offered me what I needed and got me set up in under 10 minutes."

"Recently had an amazing experience with Jordan at this agency. I 10/10 recommend anyone to go through them. It was simple, quick, and ther rates are the best. Thank you Jordan and the agency for a great experience. :)"

"My agent, Kaye, has been very helpful and is easy to work with. She has helped me through several situations that I had to deal with. She is patient and understanding. I appreciate her."

"Jordan was excellent in creating a policy for the auto, home, and atvs. She explained everything clearly. I love the fact that all policies are by State Farm. There is one bill per month for everything covered. Jordan is very knowledgeable and proficient. She went out of her way to explain questions so I fully understood. I am very satisfied and highly recommend."

"Reached out to State Farm insurance to compare auto and home insurance cost with our current carrier. Had a very pleasant experience working with Kory. My questions were answered and I have the information needed to make an informed comparison and decision. Was able to save dollars with the safe and save program on our auto premium. Highly recommend this agency to serve your insurance needs."

"Jasmine and her team, specifically Kory Davis, did a great job in getting me a quote and guiding me through switching to State Farm. I highly recommend this team!"

"Kory is an excellent agent! Had an accident and coverage was easy to access. My agent was easy to communicate with and even got back to me immediately following, which was well past office hours."

"Reached out to State Farm to add to our policy. Jordan took care of us quickly and followed up to make sure we had everything we needed. They have since followed up to see if there was anything else they could help with. Definitely appreciate the fast/friendly service we received!"

"I spoke with Jordan. She was professional and efficient. She delivered what I needed within minutes. I am extremely pleased with the experience I had."

"The best insurance agency around. David and Connie are wonderful. A+++"

"Connie was awesome! Super quick and got me the perfect deal."

"Not much to say,just that Brent helped me get insurance on my mobile home.he help me get a good deal and he was a nice guy doing it.he knew all about what I needed and could afford.so thank you Brent and state farm insurance."

"I really love this insurance company ran by Agent Jasmine very thorough and kind. Jordon helped me get signed up with my polices and made it very easy and anxiety free. Even though I'm new with State Farm, I really think this will be my forever insurance company"

"I worked with Brent to set up my own insurance policy since I was getting off my parents. He made it very easy to switch and made efforts to make sure I was getting the best deal. The process was very fast with people like Brent being so quick to respond. I look forward to my time at State Farm with my new policy!"

"I worked with Jordan Wood-DeLong. She 100% cares about you and your needs. She always returned phone calls and met all my needs especially when I was so confused. I thank God for her!"

"Kaye was great to work with!! I would recommend this office to anyone!"

"Had a very good experience with Jasmine and her team at State Farm."

"Absolutely love working with Jordan out of Jasmine's office. They are always quick to get me what I need and always so kind. I recommend their office to anyone looking for quality insurance at a decent price."

"I have been insured through State Farm with Jasmine and her WONDERFUL team for many years now. Not only do they have great rates, they are all very professional and super kind. I actually enjoy chatting with them every time I call. An extra special thanks to Jordan and Dave, who I speak with most often! I appreciate all everyone does for us! Thanks!"

"I have been working with Jordan Wood-DeLong to clear up a bizarre problem with Medicare, and she has definitely gone above and beyond in providing solutions and options for me. Five stars!"

"I am deeply disappointed with the service I’ve received from Jasmine Eichinger at State Farm Insurance Agency. When we first obtained our policy in 2021, Jordan, one of her employees, was nothing short of amazing. Unfortunately, that level of care and professionalism has completely deteriorated over the past three years. We've encountered multiple instances where simple policy clarifications were met with frustration and dismissiveness. The first major issue arose about a year or so ago when we reached out regarding a billing discrepancy. Jasmine called us back at 5 PM on a Friday, clearly irritated, and rushed through the conversation. When we didn’t understand why our bill had changed, her response was simply, “That’s just how the system works.” She could not provide any legitimate explanation, leaving us more confused than before. This level of poor communication has been a recurring theme with this office. More recently, we called to clarify why a vehicle appeared to have been removed from our policy when, in reality, it should have only been dropped from roadside assistance after one claim. We were told that the vehicle was removed because we had used the roadside service too frequently on other vehicles, which have their own separate roadside policies. Not only did the explanation make no sense, but the documentation we received was also unclear and referenced a vehicle that had been off the policy for nearly a year. Jasmine herself confused the situation further by continuously referencing the wrong vehicles and just reciting policy numbers. Despite our attempts to get clarity, Jasmine and her team consistently failed to provide answers. David at the front desk, while helpful, lacks the expertise to handle more complex issues, and Jasmine, when asked to speak to her for clarification, provided information, sent back through David on an unprofessional Word document, not even on State Farm letterhead. The dates of the roadside requests didn’t match the online records, nor have an accurate description of the vehicle in question and when I tried to explain the issue, I was repeatedly interrupted, spoken over, and ultimately blamed for not receiving a letter that would have supposedly clarified the situation. Had I received it, we would have been having the same conversation 3 weeks earlier. When I asked why our vehicle wasn’t requiring payment in October, I was told, “Sometimes the system just does weird things.” So, I asked, couldn’t the system have done something weird to cause this vehicle to be dropped off roadside assistance as well? Instead of an answer, I was told I was “welcome to go elsewhere,” and the call was abruptly ended with a click. Yep. hung up on by a "professional" insurance agent. Jasmine’s dismissive attitude and refusal to genuinely address concerns make it impossible to continue doing business with her office. If you value clear communication and customer care, I strongly urge you to search elsewhere for better service. Jasmine Eichinger and her team fail to provide even the most basic level of service required for understanding insurance policies, leaving clients frustrated and without answers. You deserve an agent who takes the time to explain your coverage, not one who brushes off your concerns with “that’s just the way it is.” **EDIT** Thank you for your response, Jasmine. I don’t doubt that our experiences are remembered differently, and I appreciate your confirmation regarding our last conversation. That being said, the differences in memory really highlight my entire disappointment with the situation. It wasn't about being told to take my business elsewhere—it's the lack of true clarification or assistance throughout the process that left me frustrated. I didn’t need anything more than a clear, understandable explanation, and unfortunately, that wasn’t provided. I hope moving forward, your office can provide the kind of support and communication that would prevent misunderstandings like this from happening with other clients. All the best."

"Jordan has been absolutely amazing! She treats you just like family and is super helpful in explaining everything and goes above and beyond she has been better than anywhere I have ever used for my insurance needs <3"

"Noah was very polite and very knowledgeable. They whole process was smooth and he made sure to go over every option to help me save as much money as possible. Just as an update: The team has never failed to be excellent in both their professionalism and their understanding. Noah, especially has been a shining example of a staff member that anyone should want on their team. Never rude, always happy to help, always willing to listen and answer questions. As another update: Some weird stuff happened when I went to pay off the full amount of my insurance mid-policy. The team was quick to figure out the issue and get things squared away. David, especially, has gone out of the way to explain things to me and keep me up to date on the process and what to expect."

"I want to thank Jasmine for personally taking the time today to break down our coverages when two other agents simply could not...being with state farm has been amazing but really it's the AGENT and their TEAM that sets the standards in customer relationships...again thanks 😊 and we look forward to having you take care of our insurance needs..."